Our Message to Patients

As you know, your care and safety and the safety of our team is a top priority. As recommendations change rapidly regarding social distancing and congregating, if you have any questions regarding your orthodontic treatment or have urgent concerns, please give us a call or send us an email or text message.

Our Safety Precautions

To help prevent the transmission of all respiratory infections, including COVID-19, we adhere to the highest clinical OSHA standards for infection control measures. We follow strict routine cleaning and disinfection strategies per guidelines set by the FDA and CDC.

While our office already adheres to these standard precautions, we are implementing several common-sense recommendations to prevent the spread of COVID-19.

  • Screening patients for signs or symptoms of infection when we update at their appointment reminder and at check-in.
  • Making sure our masks, gloves, and eye protection are appropriate for the procedures performed.
  • Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms.

If you have an appointment scheduled and are experiencing any signs of sickness or have recently traveled, please call our office; we will need to reschedule your appointment to a later date. This includes:

  • Fever within the last 48 hours
  • Cold or flu symptoms
  • Cough
  • Shortness of breath
  • Travel within the past 14 days to affected geographical regions
  • Contact with persons who have tested positive for Covid-19.

When you visit our office, we ask that you arrive on time for your appointment, rather than too early. This will minimize the amount of time you spend in our waiting room or reception area. If you have respiratory symptoms, we will ask that you wear a facemask.

Here are some ways you can protect yourself and help prevent the spread of COVID-19:

  • Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.
  • Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing. This is social distancing.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your mouth and nose when you cough or sneeze. Do not use your hands.
  • Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to direct you to the right health facility quickly.

If you would like more information about our office’s dedication to your health and safety, please give us a call. For more information about what you can do if you are sick or how you can protect yourself and help prevent the spread of COVID-19, please visit cdc.gov/COVID19.

To stay up to date on this issue in the state of California specifically, please visit covid19.ca.gov.